Earlier this year I presented at Henley Business School’s annual KM Forum event, on the subject of “Lessons Earned”. They kindly recorded the event, and I have finally got around to editing and posting a ten minute excerpt on YouTube.

Watch it to discover:

  • How Lessons Learned are like the Higgs Boson particle…
  • How project lessons are like a leaky bucket…
  • Why frequently asked questions aren’t frequently right…
  • Why captured knowledge is like a dead butterfly collection…
  • How ‘not hiding’ is different to sharing…
  • And why curiosity is good for business, even if it is bad for cats!